In short
Reporting and investigating are two different duties. RIDDOR requires the responsible person to report certain work-related accidents, diseases and dangerous occurrences to the enforcing authority within set timescales. An investigation finds out why it happened and what must change. Serious incidents usually need both.
First, make it safe
- Give first aid and call 999 if anyone needs emergency help.
- Stop the work and make the area safe if the danger continues.
- Preserve the scene and any evidence where it is safe to do so.
- Record what happened in your accident book.
What must be reported under RIDDOR
- The death of any person as a result of a work-related accident (suicides excepted).
- Specified injuries to workers, such as fractures other than to fingers, thumbs and toes, amputations, serious burns and loss of consciousness caused by a head injury.
- Injuries that keep a worker off their normal duties for more than seven consecutive days, not counting the day of the accident.
- Members of the public or other non-workers taken from the scene to hospital for treatment.
- Certain occupational diseases and dangerous occurrences (specified near misses).
When to report
Death, or specified injury to a worker
- Deadline
- Without delay; the report must be received within 10 days
Non-worker taken to hospital, or a dangerous occurrence
- Deadline
- Without delay; the report must be received within 10 days
Worker off normal duties for more than seven days
- Deadline
- Within 15 days of the accident
Reportable occupational disease
- Deadline
- As soon as you receive a diagnosis
Note: Report online through HSE. Deaths and specified injuries can also be reported by phone. Injuries that keep someone off normal work for more than three consecutive days must still be recorded, even though they are not reported.
How to investigate well
HSE guidance (HSG245) sets out four steps:
- 01
Gather the information
Photographs, documents, RAMS, training records and conversations with the people involved, as soon as possible.
- 02
Analyse it
Work out the immediate causes, then the underlying and root causes: why the unsafe act or condition made sense at the time.
- 03
Identify the controls
Decide which risk controls failed or were missing, and what would prevent a repeat.
- 04
Plan and act
Give every action an owner and a date, then check it has actually changed things on site.
Common mistakes
- Stopping at "human error" instead of asking why it happened.
- Waiting too long: evidence disappears and memories change.
- Treating the RIDDOR report as the investigation.
- Writing actions nobody owns or follows up.
Common questions
How long do I have to report an accident under RIDDOR?
Within 10 days for most reportable incidents, and 15 days for over-seven-day injuries. Deaths, specified injuries to workers, dangerous occurrences and non-workers taken to hospital for treatment must be reported without delay, and the report must be received within 10 days. An injury that keeps a worker off normal duties for more than seven days must be reported within 15 days of the accident. Report a reportable occupational disease as soon as you receive the diagnosis (HSE).
Do I need to report an injury if someone is off work for more than three days?
No, but you must record it. An injury that keeps a worker off work, or off their normal duties, for more than three consecutive days must be recorded, for example in your accident book (regulation 12 of RIDDOR 2013). You only report it if it lasts more than seven consecutive days, not counting the day of the accident but counting weekends and rest days. Report it within 15 days of the accident (HSE).
Is a broken finger reportable under RIDDOR?
Not as a specified injury. Fractures to fingers, thumbs and toes are left out of the list of specified injuries (regulation 4 of RIDDOR 2013). A broken finger does become reportable if it keeps the worker off work, or off their normal duties, for more than seven consecutive days. The amputation of a finger, thumb or toe is a specified injury, so it must be reported (HSE).
Who is responsible for reporting under RIDDOR?
The responsible person, usually the employer. Employers must report incidents involving their employees, wherever they are working. The person in control of the premises must report certain injuries to members of the public and self-employed people there, and dangerous occurrences on the premises. A self-employed person must report their own reportable injury if it happens on their own premises or while working in someone's home (HSE).
Do near misses have to be reported under RIDDOR?
Only if they are dangerous occurrences listed in Schedule 2 of RIDDOR 2013. On construction sites these include the collapse of a substantial part of a scaffold more than 5 metres high, lifting equipment collapsing or overturning or a load-bearing part failing, and plant or equipment touching an uninsulated overhead power line above 200 volts (HSE). You should still investigate other near misses and learn from them (HSE).
How long must I keep RIDDOR records?
At least three years. You must record every reportable incident, reportable disease and over-three-day injury, and keep each entry for at least three years from the date it was made, at the workplace or your usual place of business (regulation 12 of RIDDOR 2013). You can keep a copy of the online report, and employers can use their accident book to record injuries (HSE).
Do I have to report an accident to a member of the public?
Only if they are taken straight from the scene to hospital for treatment of their injury, or the accident is fatal. HSE says examinations and tests, such as X-rays, do not count as treatment, and a trip to hospital purely as a precaution, when no injury is apparent, does not need reporting. The accident must also be work-related, and the person in control of the premises makes the report.
Is it a legal requirement to investigate an accident at work?
No law uses the word, but in practice you need to. Employers must have arrangements to plan, organise, control, monitor and review their health and safety measures (regulation 5 of the Management of Health and Safety at Work Regulations 1999), and HSE says investigations are an essential part of this. HSE also says you should investigate accidents, near misses and dangerous occurrences, and you must review any risk assessment that may no longer be valid (regulation 3(3)).
How NXT-HSE can help
NXT-HSE can investigate an accident or near miss with you, look for the immediate and underlying causes, set out practical actions and point you to the right RIDDOR reporting route. Your legal duties stay with your business.
Sources
- HSE: when do I need to report an incident?
- HSE: types of reportable incidents
- HSE: make a RIDDOR report
- HSE: investigating accidents and incidents (HSG245)
- RIDDOR 2013, regulation 12: recording and record keeping
- HSE: who should report under RIDDOR
- HSE: dangerous occurrences
- HSE: how to manage health and safety
Sources checked 28 September 2026 against current Health and Safety Executive guidance and legislation. This guide is general information, not legal advice; your legal duties stay with your business.
